How to have difficult conversations. S5 E3

Building on a previous episode that covered productive disagreement, here we look at how difficult conversations come about, especially for leadership. Although we tend to grapple with difficult conversations, we shouldn’t avoid them.

 

We use real-life examples to illustrate there are ways to learn how to navigate and deal with such dialogue in a way to enhance your life.

 

When it turns to tears we discuss the impact raw emotion and crying can have on conversations, the benefit of writing emails or recording voice notes that you never send, and how to avoid a dispute at an event becoming beer-gate!

 

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During this episode we refer to the following resources:

Difficult Conversations: How to discuss what matters most by Douglas Stone, Bruce Patton and Sheila Heen

https://www.stoneandheen.com/difficult-conversations

Podcast S4 E2 How to be heard with productive disagreement

https://calmedgedrebels.com/how-to-be-heard-with-productive-disagreement/

Mistakes Were Made (But Not By Me) by Carol Tavis and Elliot Aronson

https://www.goodreads.com/book/show/522525.Mistakes_Were_Made_But_Not_by_Me_